Admin/Clerical - Quality Outreach Coordinator I
Alpha Business Solutions · Posted Nov 6, 2026
- Pennington, New Jersey, United States +1 more
- On-site
- Contract · Entry
- $18–$21 per hour
- 2+ years
Conduct clinical member outreach and handle inbound calls related to Quality Outreach Initiatives, focusing on members with HEDIS and Star care gaps to eliminate barriers and close care gaps.
Locations (2)
- Pennington, New Jersey, United States
- Hopewell, New Jersey, United States
Compensation
[Pay Rate]: $18 - $21 per Hour
Responsibilities
- Receives incoming calls from members emanating from quality outreach initiatives such as mailings, emails, phone calls, etc.
- Makes outgoing calls to educate members on the importance of closing gaps in care such as appropriate testing, periodical checkups, immunizations, counseling and provide health education materials.
- Maintain accurate member records from outreaches such as incoming calls, successful outreaches, member issues, and member roadblocks.
- Act as a liaison with providers, members and outside community resources by assisting with scheduling an appointment, warm transfers to member services, etc.