- Targu Mures, Mureș County, Romania
- Full-time
Transactions Quality Specialist
Responsibilities
- Monitor and manage transaction quality alerts across reconciliation and operational systems
- Investigate transaction discrepancies including booking, supplier, client, rate, cancellation, refund, commission, margin, and data-related issues
- Resolve discrepancies proactively to prevent disputes, chargebacks, financial losses, supplier claims, and client complaints
- Identify material risks, recurring issues, and unresolved discrepancies and escalating concerns to appropriate stakeholders
- Validate issues, gather evidence, agree corrective actions, and prevent repeat occurrences with suppliers, clients, and internal teams
Requirements
- Bachelor’s degree in Finance, Accounting, Business, Economics, or a related field
- Nice to have: process improvement
- Nice to have: automation initiatives
- Nice to have: operational risk management