- Westfield, Indiana, United States
- Hybrid
- Full-time · Senior
- $26–$26 per hour
- 3–4 years
Provide excellent customer service for real estate mortgage loans, handling inbound and outbound calls, resolving issues, and ensuring compliance.
Compensation
This position pays $26.00/hr. The shift is 10am-7pm EST.
Responsibilities
- Answer complex incoming calls via ACD
- Deliver accurate and timely information with first-call resolution
- Refer complex calls to qualified team members
- Set up and route process tasks, email or phone contact with supporting departments
- Track, follow-up and complete customer call backs
Requirements
- High school diploma or equivalent