Senior Store Pro responsible for delivering accurate, efficient, and courteous service to customers across multiple channels, including in-store, telephone, and dealer shop interactions.
Compensation
This position offers a starting hourly rate of $21.75.
Responsibilities
Provide prompt, professional, and courteous service to customers (in-store, phone, and dealer shops)
Accurately identify, source, and process parts orders using catalog and POS systems
Advise customers on technical product questions and recommend appropriate solutions
Maintain strong knowledge of products, warranties, sales programs, and company policies
Execute sales practices including customer engagement, needs assessment, and product demonstration
Requirements
High School Diploma or equivalent
Nice to have: ASE Parts Specialist certification
Nice to have: experience in automotive parts retail
Lead a divisional sustaining engineering organization covering Quality, Codes & Compliance, Product Improvement and MOL for all PDCA manufacturing plants.
Locations (4)
Arden, North Carolina, United States
Fayetteville, North Carolina, United States
Charlotte, North Carolina, United States
Greenwood, South Carolina, United States
Compensation
The expected annual salary range for this role is $165000 - $242000 a year. This role is also eligible for a variable incentive program.
Responsibilities
Define and own the multi-year sustaining and MOL roadmap for the PDCA portfolio
Provide prompt, professional, and courteous service to customers across in-store, phone, and dealer shop interactions while managing parts orders and supporting store operations.
Compensation
This position offers a starting hourly rate of $23.75.
Responsibilities
Provide prompt, professional, and courteous service to customers (in-store, phone, and dealer shops)
Accurately identify, source, and process parts orders using catalog and POS systems
Advise customers on technical product questions and recommend appropriate solutions
Maintain strong knowledge of products, warranties, sales programs, and company policies
Execute sales practices including customer engagement, needs assessment, and product demonstration
