- Lincoln, Lincolnshire, United Kingdom
- Hybrid
- Full-time · Entry
- £22K per year
As part of the Customer Experience team, you’ll assist in the delivery of a business critical service to ensure that customers expectations are exceeded. Role involves managing additional contacts, monitoring customer commitments, and verifying work order completion.
Compensation
Circa £21,500 dependent on skills & experience
Responsibilities
- managing all additional contacts
- proactively monitor customer commitments and appointments
- ensure all confirmed work orders are analysed to verify correct completion
- owning and taking full responsibility for customer issues
- providing an outstanding end to end service for customers