Business Customer Experience Specialist
Nsight, Cellcom, GLAS, Nsight Telservices, Nsight Tower · Posted Nov 10, 2026
- Wausau, Wisconsin, United States
- 2+ years
Provide sales support, customer service, billing resolution, and trade show assistance for wireless and fiber-based services.
Responsibilities
- Provide sales support to wireless sales consultants and major account representatives
- Perform administrative functions such as system data entry, equipment delivery, inventory tracking, and correspondence writing
- Assist customers over the phone and in person, handling billing questions and promoting Cellcom services
- Analyze customer account information, perform rate plan analysis, and resolve billing issues
- Assist with trade show and tabletop set-up, staffing, and walk-in customer sales opportunities
Requirements
- Four-year high school education or equivalent
- Associate degree