Senior Associate / Assistant Manager, Digital Content & Platforms Manager
Public Service Division · Posted Nov 10, 2026
- Singapore, Singapore
- 3–8 years
Manage and optimise the Science Centre Singapore website, mobile application and membership rewards platform, focusing on digital content management, platform maintenance, SEO/AEO/GEO optimisation, analytics and user journey enhancements to improve online discoverability, visitor engagement and ticket conversions.
Responsibilities
- Manage daily content updates, publishing and maintenance across CMS, mobile application backend and membership rewards portal
- Configure promotional codes, redemption rules and reward listings; perform basic HTML/CSS troubleshooting and optimise digital assets
- Maintain content logs and SOPs while ensuring compliance with WCAG accessibility standards, PDPA requirements and cookie consent guidelines
- Monitor and optimise ticketing and booking journeys through landing page testing, user engagement analysis and conversion improvements
- Ensure accurate, consent-compliant data collection through web forms and integration with Salesforce Marketing Cloud and Customer Data Platform (CDP)
Requirements
- Diploma or Degree in Computer Science
- Diploma or Degree in Mass Communications
- Diploma or Degree in Digital Marketing
- Diploma or Degree in Information Technology
- Nice to have: familiarity with Google Tag Manager