- Metro Manila, National Capital Region, Philippines
- Mid
- 4+ years
Manage and maintain client reference data to support accurate records and efficient operational delivery. Process requests, investigate exceptions, and follow established controls.
Responsibilities
- Process requests to create, update, and maintain client reference data records in approved systems
- Validate submitted information for completeness and accuracy, and investigate exceptions
- Maintain work logs and workflow controls to support auditability and timely completion
- Prioritize and respond to shared mailbox inquiries and service requests within agreed timeframes
- Partner with client service, implementation, and operations teams to resolve data issues and prevent rework
Requirements
- Bachelor’s degree or equivalent in a relevant field
- Nice to have: knowledge of trade products
- Nice to have: payments products
- Nice to have: cash management products
- Nice to have: AI-powered analytics