- Remote, Philippines
- Remote
- Full-time
- 2+ years
Manage planning, scheduling, and coordination of client installations including software, hardware, server migrations and other projects.
Responsibilities
- Plan, schedule, coordinate and communicate all elements of delivering site and non-site installations and projects to a high level of client satisfaction
- Communicate with all stakeholders including external clients, account managers and engineers to ensure efficient delivery of projects and installations
- Coordinate and communicate the correct allocation of skilled staff within time constraints to complete projects within client expectations
- Provide status reports on all active projects including any risks associated with completing projects on time and on budget as part of a regular reporting cycle
- Accurately reflect engineers service calls in service delivery calendar and effectively communicate client instructions
Requirements
- Degree or certification in IT, Computer Science, or a related discipline
- Nice to have: IT project management background
- Nice to have: 2+ years of technical support in a global setting