- Hybrid
- Full-time · Mid
- 3–4 years
This hybrid day shift role seeks a system engineer with three to four years of experience in console operations mainframes and mainframe API within the telecom domain. The system engineer will maintain highly available production environments optimize mainframe workflows and support telecom specific services to ensure reliable customer connectivity and operational excellence across business critical platforms.
Responsibilities
- Monitor telecom production mainframe console activities to ensure stable operations and timely response to system events that impact service continuity for customers
- Analyze system alerts and job failures from mainframe consoles to identify root causes and apply corrective actions that reduce downtime and improve platform reliability
- Configure and maintain mainframe API components to enable secure and efficient integration between telecom applications and core systems for consistent data flows
- Collaborate with application support and network teams to coordinate mainframe changes and deployments that protect service quality and align with telecom business commitments
- Document standard operating procedures for console operations and mainframe workflows to support knowledge sharing and consistent execution across the hybrid work model