- Acton, Massachusetts, United States +1 more
- Hybrid
- Full-time · Manager
- 8+ years
Seeking an experienced Principal Product Manager to join the Digital Customer Experience team, responsible for developing new products and optimizing existing capabilities throughout the global customer journey.
Locations (2)
- Acton, Massachusetts, United States
- San Diego, California, United States
Responsibilities
- Lead teams through data-driven processes to test commercial viability and technical feasibility, and then translate learnings into business cases informed by clear roadmaps and global platform execution plans
- Accountable to build and deliver business cases in alignment with strategic goals & outcomes
- Define and lead an integrated website product roadmap across customer-facing web experiences, aligning customer journeys, business priorities, content needs, platform capabilities, and global market requirements
- Own full product lifecycle, guiding trade-offs and release plans for new features, launches in new global markets, in-market sustaining activities, and technical debt retirement