Client Service Associate (CSA) - Planning & Scheduling - Part-time 0.7
VON Canada (Ontario) · Posted Nov 9, 2026
- Sarnia, Ontario, Canada
- Part-time
Coordinate nursing and home support visits, manage scheduling, and support clients, nurses, and home support workers in a community health care setting.
Compensation
Competitive salaries, vacation time, and paid statutory holidays
Responsibilities
- Assign visits to nurses and home support workers based on local geography and client needs
- Manage daily tasks including receiving and processing client referrals and updates, and responding to phone inquiries from clients, doctors, service providers, and other agencies
- Handle scheduling by managing advanced plans and making daily adjustments due to sick calls, client cancellations, and new client admissions, while also taking care of administrative duties
- Work closely with team members and management to ensure adequate staffing levels each day and deliver quality care
- Forecast staffing needs for the week
Requirements
- High school diploma required
- University or college education preferred
- Office Administration Certificate
- Medical Terminology Certificate