- Herndon, Virginia, United States
- $200K–$250K per year
- 2+ years
Lead customer success for federal and national security clients, ensuring smooth deployment of Zero Trust encryption products and driving adoption, renewals, and expansion.
Compensation
$200,000—$250,000 USD
Responsibilities
- Guide successful product integration within federal environments
- Maintain a proactive on-site presence to ensure user satisfaction
- Organize, track, and manage customer subscription renewals
- Coordinate with corporate and defense-tech partners to ensure seamless integration
- Explain high-level cryptographic concepts to technical and non-technical stakeholders
Requirements
- Nice to have: customer success experience with federal or defense customers
- Nice to have: business development experience with government contract vehicles
- Nice to have: experience with government cloud platforms