- Dearborn, Michigan, United States
- Full-time · Mid
- 2–3 years
The main function of the OCO is to effectively manage the Security Operations Center which controls how the Security department functions on all levels of activity, from routine to emergency situations.
Responsibilities
- Control and coordinate the numerous security-monitoring systems for the proper course of action.
- Efficiently and safely direct and coordinate the actions of security officers, entrance attendants, appropriate support personnel and outside agencies.
- Answers, responds, and coordinates the Security department's extensive communications network via telephone, Aiphone, radio channels and walk-in traffic.
- Provide assistance to walk-in traffic for temporary key control, directions, miscellaneous problems, and security-related issues.
- Initiates communications with supervisors and administrators, providing them with information and updates regarding potential problems, changing conditions and concerns for the safety and welfare of hospital patients, visitors, employees, and property.
Requirements
- High school diploma or GED
- Successful completion of Operations Control Officer training program
- Successful completion of practical competency program for the Operations Control Officer