- Santa Ana, California, United States
- Temporary · Entry
Provide first‑line technical support for internal employees, including troubleshooting, workstation setup, and ticket management.
Responsibilities
- Serve as first point of contact for employee IT support requests via phone, email, in person, or ticketing system
- Troubleshoot hardware, software, and connectivity issues for desktops, laptops, and peripherals
- Set up and configure new employee workstations, including OS, software, and peripherals
- Assist with user account provisioning, password resets, and access/permissions requests
- Image, deploy, and maintain computer equipment for new hires