- Chengdu, China
- 3+ years
Responsible for repair center operations, including product repair, upgrade, maintenance, and calibration, covering hardware, software, operating systems, and product applications.
Responsibilities
- Diagnose, investigate, and resolve product performance issues, and implement corrective actions for product defects.
- Maintain proactive communication and close collaboration with factory teams, field engineers, and customers to ensure timely issue resolution and effective service delivery.
- Serve as an internal technical resource with solid knowledge of general electronic test and measurement products; knowledge of RF and microwave products is preferred.
- Independently analyze technical issues, identify improvement opportunities, and resolve complex or challenging technical problems.
- Deliver internal technical training and customer training to strengthen technical capabilities and facilitate knowledge transfer.
Requirements
- Bachelor’s degree in Electronic Engineering or a related field
- Nice to have: RF and microwave products