Service interface design jobs

Senior Staff Machine Learning Engineer, Agentic Systems - Moveworks

ServiceNow · Posted Nov 4, 2026

Mountain View, California, United States
$201K–$352K per year
10+ years

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Build and own distributed systems that power Moveworks' AI agents, orchestrating, executing, and delivering agent responses to millions of enterprise users in real time.

Compensation

For positions in this location, we offer a base pay of $201,300 - $352,300, plus equity (when applicable), variable/incentive compensation and benefits.

Responsibilities

Build and own the agent orchestration engine, a state machine that manages long-running agent sessions, coordinating planning, execution, and user interaction across multiple LLM calls and tool invocations
Design and implement distributed session management using lease-based ownership with DynamoDB conditional writes, heartbeat protocols, and crash recovery via checkpointing
Develop event-driven message pipelines using SQS FIFO queues, Kafka consumers, and real-time streaming via gRPC and Socket.IO
Implement structured concurrency with Python asyncio TaskGroups, handling multiple concurrent tasks per session with fail-fast semantics and graceful cancellation
Create observability infrastructure with OpenTelemetry instrumentation, distributed tracing, and Prometheus metrics

Skills

Distributed systems Consistency models Idempotency

Agent Personalization and Memory Evolution

Agent Personalization and Memory Evolution

Responsibilities

Requirements

Skills

Senior Staff Machine Learning Engineer, Agentic Systems - Moveworks

Compensation

Responsibilities

Skills

Benefits