The MFA Digital Support Analyst supports the implementation, rollout, onboarding, and post-go-live support for the MFA Programme, providing operational and user support across Digital Applications.
Responsibilities
Support phased MFA implementation and rollout activities across various digital assets.
Assist with onboarding users onto MFA platforms and authentication solutions.
Monitor user adoption and identify trends that may impact rollout success.
Provide hypercare and post-deployment support during implementation phases.
Coordinate communication and support activities during rollout phases.
Lead a multidisciplinary engineering team building, operating, and improving ScotPayments, providing technical leadership across the full software development lifecycle and fostering engineering excellence.
Locations (2)
Glasgow, Scotland, United Kingdom
Edinburgh, Scotland, United Kingdom
Responsibilities
Line management responsibilities for a team, mentoring and developing them to deliver service improvements.
Applying modern standards and practices, coaching and guiding others on compliance.
Maintaining technical responsibility for all stages and iterations of a software development project.
Providing technical advice to stakeholders.
Setting team-based standards for programming tools and techniques.
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