- Kitchener, Ontario, Canada +1 more
- Full-time · Manager
- $100K–$120K per year
- 5+ years
The Service Operations Planning Manager will lead global planning and work management across e-STORAGE’s service operations in the Americas, Europe, and APAC, building consistent processes for preventive maintenance, corrective maintenance, work orders, spares coordination, and service reporting.
Locations (2)
- Kitchener, Ontario, Canada
- Ontario, Canada
Compensation
Compensation: $100,000 - $120,000 + annual bonus
Responsibilities
- Lead and develop global planning and service coordination teams across the Americas, Europe, and APAC, ensuring consistent execution and collaboration across regions
- Define, standardize, and improve service planning workflows for preventive maintenance, corrective maintenance, service events, work orders, spares coordination, procurement requests, and reporting
- Support CMMS rollout and adoption by developing standard work order structures, required data inputs, workflow requirements, and process documentation
- Partner with Service Directors, LTSA Managers, and regional teams to improve visibility into maintenance planning, work order progress, job completion, service performance, and operational risks