Engineer, configure, and support the organization’s enterprise service management platform and related workflow, automation, integration, reporting, and configuration-data capabilities.
Locations (4)
Mankato, Minnesota, United States
Lakeville, Minnesota, United States
Sun Prairie, Wisconsin, United States
Bloomington, Illinois, United States
Compensation
$75,600—$114,200 USD
Responsibilities
Designs, configures, tests, deploys, and maintains workflows, forms, tables, business rules, scripts, notifications, approvals, service catalog items, portals, reports, dashboards, and related platform capabilities.
Develops reusable automation, integrations, APIs, data imports, orchestration, and self-service solutions that reduce manual effort, improve data quality, and enable consistent service delivery.
Translates process, business, security, compliance, and operational requirements into technical designs, implementation plans, test cases, release documentation, and support procedures.
Monitors platform health, performance, capacity, integrations, jobs, errors, data quality, and service availability; troubleshoots incidents and implements durable corrective and preventive actions.
Plans and executes platform upgrades, patches, releases, clones, testing, access changes, and environment-management activities while following change, security, audit, and separation-of-duties controls.
Requirements
Bachelor's degree in computer science, information systems, engineering, technology, or a related field, or an equivalent combination of education and experience
