- Remote, United States
- Remote
- 1–4 years
Site Reliability Engineer responsible for maintaining the reliability, availability, and security of Upwind’s cloud infrastructure and customer environments.
Responsibilities
- Monitor the health and performance of production infrastructure and customer environments using Grafana, Kibana, OpenSearch and AWS-native tooling.
- Investigate and troubleshoot issues across environments built on AWS, Kubernetes, Docker and EKS/ECS.
- Respond to alerts and incidents, open and track cases, and drive issues to resolution with Technical Support, R&D, DevOps and Product.
- Document, categorize and report incidents, and contribute to root cause analysis.
- Build and improve observability coverage: dashboards, alerts, metrics and automation that reduce noise and speed up response.
Requirements
- Bachelor’s degree in Computer Science
- Nice to have: GCP
- Nice to have: Azure
- Nice to have: Terraform
- Nice to have: Python