Service Specialist 2
Convergint · Posted Nov 2, 2026
- Medina, Ohio, United States
- Full-time
- $35–$40 per hour
- 3–5 years
Compensation
Hourly Rate: $35.00 $40.00/HR USD
Responsibilities
- Respond to routine and non-routine customer service calls
- Diagnose, troubleshoot, repair, replace defective parts and debug systems
- Install projects as necessary
- Provide custom systems integrations and detailed systems upgrade planning
- Execute all service calls in accordance with regulations
Requirements
- High School/GED or equivalent experience
- Nice to have: CCTV experience: Milestone / Genetec
- Nice to have: Access Control experience: AMAG / Lenel / Genetec / Software House - CCURE / S2
- Nice to have: Intrusion experience: DMP / Bosch