- Waltham, Massachusetts, United States
- Senior
- $150K–$262K per year
- 8+ years
1–6 jobs· newest first
$150K–$262KSenior
Staff
$172K–$301KStaff
$172K–$301KRemote · Staff
$150K–$262KFull-time · Staff
Remote · Staff
+10K new in the last hour
Lead the design and delivery of complex, cross-functional features across the product, from architecture through production operations.
For positions in this location, we offer a base pay of $149,800 - $262,200, plus equity (when applicable), variable/incentive compensation and benefits.
Lead technical direction for AI-native engineering at Flow, a conversational AI service desk within ServiceNow, focusing on agent runtime, tool surface, prompt design, retrieval, and evaluation.
Lead the design and delivery of complex, cross-functional features across the product, from architecture through production operations. Build AI-native capabilities: agent loops and the tools they call, prompt and context design, retrieval that grounds and cites its answers, and the eval harnesses that tell us whether a change actually made the product better — with reliability and governance built in. Define and drive how the team uses AI across the development lifecycle: code generation, test automation, review, triage, and documentation. Mentor senior and mid-level engineers and set standards for code quality, observability, and safe AI usage. Partner with product, UX, and other engineering leads to turn ambiguous problems into scoped, shippable plans. Own production quality for your area, including defect triage, release readiness, and gate reviews.
For positions in this location, we offer a base pay of $171,900 - $300,800, plus equity (when applicable), variable/incentive compensation and benefits.
Lead the design and delivery of complex, cross-functional features across the product, from architecture through production operations.
For positions in this location, we offer a base pay of $171,900 - $300,800, plus equity (when applicable), variable/incentive compensation and benefits.
Lead the design and delivery of complex, cross-functional features across the product, from architecture through production operations. Build AI-native capabilities: agent loops and the tools they call, prompt and context design, retrieval that grounds and cites its answers, and the eval harnesses that tell us whether a change actually made the product better — with reliability and governance built in. Define and drive how the team uses AI across the development lifecycle: code generation, test automation, review, triage, and documentation. Mentor senior and mid-level engineers and set standards for code quality, observability, and safe AI usage. Partner with product, UX, and other engineering leads to turn ambiguous problems into scoped, shippable plans. Own production quality for your area, including defect triage, release readiness, and gate reviews.
For positions in this location, we offer a base pay of $149,800 - $262,200, plus equity (when applicable), variable/incentive compensation and benefits.
Lead the design and delivery of complex, cross-functional features across the product, from architecture through production operations. Build AI-native capabilities: agent loops and the tools they call, prompt and context design, retrieval that grounds and cites its answers, and the eval harnesses that tell us whether a change actually made the product better — with reliability and governance built in. Define and drive how the team uses AI across the development lifecycle: code generation, test automation, review, triage, and documentation. Mentor senior and mid-level engineers and set standards for code quality, observability, and safe AI usage. Partner with product, UX, and other engineering leads to turn ambiguous problems into scoped, shippable plans. Own production quality for your area, including defect triage, release readiness, and gate reviews.