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1–2 jobs· newest first

Lead Systems Analyst
Wellington Management · Boston, US
$90K–$180KOn-site · Full-time · Manager
AI & Automation Lead, Service Performance and Enablement (m/f/d)
Siemens · Amadora, Portugal
Hybrid

+10K new in the last hour

Lead Systems Analyst

Wellington Management · Posted Nov 6, 2026

Boston, Massachusetts, United States
On-site
Full-time · Manager
$90K–$180K per year
7+ years

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Lead Systems Analyst

Compensation

USD 90,000 - 180,000

Responsibilities

Lead the technical analysis, design, and delivery of Prism data domains and platform capabilities
Own and drive the quarterly roadmap for the Prism platform
Define data requirements and guide enhancements to core platform components
Partner with data producers, consumers, business stakeholders, and application teams to onboard new datasets
Partner with Platform/Infrastructure engineering on deployment strategy

Requirements

Undergraduate degree in a related subject
Nice to have: AI coding and analysis assistants
Nice to have: visualization tools
Nice to have: modern source control tools

Skills

SQL Python GraphQL REST API AWS S3 Athena CloudWatch/OpenSearch messaging/notification patterns batch scheduling Snowflake Microsoft Fabric metadata-driven data platforms data federation cloud deployment strategies blue/green deployments disaster recovery cloud migration AI coding assistants Tableau Git Source Tree CI/CD deployment pipelines SQL query performance tuning design documentation support documentation production support

Benefits

retirement plan
health and wellbeing
dental
vision
pharmacy coverage

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AI & Automation Lead, Service Performance and Enablement (m/f/d)

Siemens · Posted Nov 3, 2026

Amadora, Lisbon District, Portugal
Hybrid

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Lead IT Service Quality & Performance Analyst focused on data-driven service improvement across a global technology organization.

Responsibilities

Develop and maintain service-performance dashboards and recurring operational reports using Power BI or comparable business‑intelligence tools.
Monitor service KPIs and ticket data to identify trends, ageing cases, operational risks, potential service‑level breaches and improvement opportunities.
Analyze incidents, complaints, customer‑satisfaction feedback, reassignments, reopen rates, resolution performance and other service‑quality indicators.
Perform data‑quality checks and validate service categorization, attribution, exclusions and reporting logic to ensure trustworthy management information.
Conduct structured deep‑dives and root‑cause analyses together with service‑management, engineering, support and governance stakeholders.

Requirements

Higher education or equivalent professional experience in information systems, data analytics, business intelligence, service management or a related discipline
Nice to have: ITIL Foundation
Nice to have: advanced Excel
Nice to have: data‑modelling
Nice to have: API

Skills

Power BI ServiceNow

data validation

root‑cause investigation

data‑modelling

cloud‑data integration

customer‑satisfaction analytics

service‑quality scorecards

complaint analysis

enterprise networking

Zero Trust principles

knowledge‑base content creation

support documentation

training material

Benefits

Hybrid model, flexible hours, home office budget
Comprehensive health insurance
Mental health support
Active sports communities
Access world‑class learning platforms

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