Build and maintain processes, procedures, and tooling to monitor, troubleshoot, and operate a global Service Provider network at scale
Locations (3)
Austin, Texas, United States
Sunnyvale, California, United States
Redmond, Washington, United States
Compensation
USA, CA, Sunnyvale - 122,600.00 - 185,000.00 USD annually
USA, TX, Austin - 99,100.00 - 160,000.00 USD annually
USA, WA, Redmond - 99,100.00 - 160,000.00 USD annually
Responsibilities
Build and maintain processes, procedures, and tooling to monitor, troubleshoot, and operate a global Service Provider network at scale
Develop comprehensive understanding of end-to-end network architecture, including control and data planes across satellite constellation and terrestrial systems
Establish and enforce incident management and problem management processes to ensure rapid resolution
Engage with service owners to resolve incidents and coordinate cross-functional efforts
Prioritize and track initiatives across multiple teams to systematically eliminate recurring problems
health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
Build and maintain processes, procedures, and tooling to monitor, troubleshoot, and operate a global Service Provider network at scale.
Locations (3)
Austin, Texas, United States
Sunnyvale, California, United States
Redmond, Washington, United States
Compensation
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
Responsibilities
Build and maintain processes, procedures, and tooling to monitor, troubleshoot, and operate a global Service Provider network at scale
System Development Engineer, GenAI and Agentic ADC
Build and operate AWS Agentic AI services for US government customers, focusing on scalability, automation, and security in GovCloud and US ADC regions.
Compensation
USA, VA, Arlington - 99,100.00 - 160,000.00 USD annually
Responsibilities
Develop, build, and operate AWS Agentic AI services
Support services running in GovCloud and US ADC regions
Resolve operational challenges and innovate automation
Build open source solutions for customers
Support execution of security campaigns and parity programs
Design and deliver technology solutions for Operations Technology Solutions (OTS) at Amazon, building secure and performant software features and systems for Operations and Operations IT customers.
Compensation
USA, TX, Austin - 99,100.00 - 160,000.00 USD annually
Responsibilities
Design and deliver technology solutions that solve difficult business problems
Identify and solve ambiguous problems, architectural deficiencies, or areas where team systems hinder success
Work autonomously while seeking direction from peers and manager
Consider legacy of systems and how they will scale and evolve
Make appropriate trade-offs and re-use or extend prior work
DevOps/Systems Development Engineer responsible for automating operational and business practices, designing and building operational scalability for AWS infrastructure.
Compensation
USA, WA, Seattle - 99,100.00 - 160,000.00 USD annually
Responsibilities
Own automating operational and business practices
Identify and resolve issues
Automate and improve repetitive processes
Dive deep into code and develop solutions for customers and services
Drive prioritization of operational issues
Requirements
Associate's degree or above
Certified Network Defender (CND)
GIAC Security Essentials (GSEC)
Nice to have: CI/CD pipelines build processes
Nice to have: 7+ years administrative experience in networking, storage systems, operating systems
Develop comprehensive understanding of end-to-end network architecture, including control and data planes across satellite constellation and terrestrial systems
Establish and enforce incident management and problem management processes to ensure rapid resolution
Engage with service owners to resolve incidents and coordinate cross-functional efforts
Prioritize and track initiatives across multiple teams to systematically eliminate recurring problems
health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
System Development EngineerAmazon · Austin, US+2 more