- Charlotte, North Carolina, United States
- Full-time
- $21–$31 per hour
- 1–3 years
Responds timely to system and/or clinician schedule requests to ensure referrals and ongoing care is scheduled per policy/orders and patient need.
Compensation
Pay Range: $20.80 - $31.20
Responsibilities
- Respond timely to system and/or clinician schedule requests to ensure referrals and ongoing care is scheduled per policy/orders and patient need
- Utilize system scheduling module, communication tools and reports to ensure timely and well-coordinated patient visits effectively and accurately
- Utilize other patient information systems to ensure complete referral information attached and available in EMR when appropriate
- Provide timely feedback to leadership when barriers to productivity, staffing needs and or untimely clinician response for communication and documentation
- Monitor assigned reports for compliance with requested scheduling and alerts when scheduling is outside of regulatory or agency policy
Requirements
- High School Diploma or GED
- Nice to have: customer service skills