- New York, New York, United States
- 2–5 years
Client Support Engineer
Responsibilities
- Troubleshoot complex technical, data, and platform issues.
- Own client issues from investigation through resolution.
- Resolve issues quickly and accurately in a fast-paced environment.
- Partner with internal teams to identify root causes and solutions.
- Clearly communicate issue status, impact, and next steps internally and externally.
Requirements
- Nice to have: Fintech
- Nice to have: financial services
- Nice to have: startup experience
- Nice to have: Azure
- Nice to have: Zoho