The Field Service Technician is a self-starter who will deliver the desired customer service experience with technical support through remote monitoring and diagnostics and/or directly at the project's site.
Compensation
USD $0.00 - USD $0.00 /Yr.
Responsibilities
Provide service and customer support during field visits, including integration of Li-ion battery solutions with power conversion power systems on utility scale energy storage installations
Deliver battery operations and maintenance training to customers and/or Saft third party sub-contractors of O&M services
Manage all onsite scheduled and unscheduled installation, repair, maintenance, commissioning, and test tasks
Diagnose errors or technical problems and determine proper solutions
Define product maintenance tools based on return of experience from field service work scope
Requirements
High School diploma or equivalent GED
Technical degree or certification helpful
Nice to have: at least 5 years experience preferred in energy storage, power generation, or power electronics
Establishes operational objectives and work plans and delegates assignments to subordinates to meet financial commitments.
Compensation
The estimated annual compensation for this position is $87,500.- $ 100,000 which includes a base salary of $70,000. - 80,000. and 100% on target performance. Members of the sales function are eligible to participate in the UL Solutions Sales Incentive Plan. The annual target incentive for this position is 25% of the base salary, paid quarterly, and is contingent upon performance. Compensation is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors.
Responsibilities
Establishes operational objectives and work plans and delegates assignments to subordinates to meet financial commitments.
Acts as an advisor to subordinate(s) to meet schedules and/or resolve technical problems.
Supervises and resolves customer requests and/or issues.
Supervises the performance of direct reports by developing accountabilities, establishing performance objectives, providing career counseling, feedback and guidance and ensuring that all policies are understood and adhered to.
Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
Requirements
University Degree (Equivalent to Bachelors Degree) in a related discipline
