- Dallas, Texas, United States
- Associate
- $83K–$145K per year
- 5+ years
The Associate, Application Support facilitates customer-facing operations by acting as a front-line representative for operational and business issues, performing impact analysis, root remediation, technical oversight, documentation, stakeholder relationships, metrics reporting, and root cause analysis.
Compensation
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $82,500.00 USD Maximum: $145,000.00 USD
Responsibilities
- Facilitates customer-facing operations as a front-line representative
- Performs impact analysis and drives root remediation across application and infrastructure tiers
- Engages vendors as required
- Provides technical oversight and executes infrastructure upgrade activities
- Creates well-written technical documentation
Requirements
- Bachelor’s Degree in related field or equivalent