- Portland, Tennessee, United States
- On-site
- Full-time · Entry
- $20–$27 per hour
- 0–3 years
The Field Support Specialist / IT Support Specialist serves as Dorman's onsite technology representative and is responsible for delivering exceptional end-user experiences while supporting enterprise technology initiatives, facility operations, and business-critical systems.
Compensation
The US base salary range for this full-time position is $20.14 to $27.26. This role is also eligible for a bonus.
Responsibilities
- Support endpoint devices, workplace technology, warehouse technologies, printers, scanners, RF devices, telephony, and conferencing solutions.
- Perform equipment deployment, replacement, refresh, and lifecycle activities.
- Resolve incidents and fulfill service requests according to established service levels.
- Provide hands‑on support for infrastructure, networking, security, and application teams.
- Participate in office moves, facility expansions, technology refreshes, acquisitions, warehouse projects, and infrastructure deployments.
Requirements
- Associate degree in Information Technology or related field preferred