Technology-enabled process improvements jobs

Director, Customer Advocacy - Continuous Improvement and Partnerships

Dexcom · Posted Nov 10, 2026

Open

Remote, United States
Remote
Manager
$164K–$274K per year

Director, Customer Advocacy - Continuous Improvement and Partnerships

Dexcom · Posted Nov 10, 2026

Open

Remote, United States
Remote
Manager
$164K–$274K per year

India Branch Market Operations - Trade Confirmations Associate

JPMorgan Chase & Co. · Posted Nov 10, 2026

Open

Mumbai, Maharashtra, India
8+ years

Apply with RefersoAI Apply on careers page

Oversee trade confirmation processing for corporate and interbank foreign exchange and derivatives trades, manage complex exceptions, ensure regulatory compliance, and drive process improvements using automation and AI tools.

Responsibilities

Oversee confirmation processing for corporate and interbank foreign exchange and derivatives trades, ensuring trade terms and settlement details are accurate.
Manage complex breaks and aged or unconfirmed trades, driving investigation, resolution, escalation, and clear documentation.
Monitor trade population completeness and confirmation timeliness, identify control gaps, and ensure corrective actions are completed.
Apply relevant Indian regulatory requirements and internal standards to confirmation processes and records.
Analyse volumes, ageing, break causes, and counterparty trends to identify risks and improvement opportunities.

Requirements

Bachelor’s degree or equivalent
Nice to have: electronic trade matching platforms
Nice to have: automation
Nice to have: analytics
Nice to have: artificial intelligence tools

Skills

trade confirmations foreign exchange derivatives operations

Director, Customer Advocacy - Continuous Improvement and Partnerships

Dexcom · Posted Nov 10, 2026

Open

Remote, United States
Remote
Full-time · Manager
$164K–$274K per year
15+ years

Apply with RefersoAI Apply on careers page

Lead the Continuous Improvement & Strategic Partnerships function within Dexcom’s Global Customer Advocacy organization, driving enterprise-wide transformation, governance, analytics, and digital transformation initiatives to enhance customer experience and operational excellence.

Compensation

$164,200.00 - $273,600.00

Responsibilities

Establish and lead the strategic vision for Continuous Improvement & Strategic Partnerships
Serve as a strategic advisor to the Sr. Director of Customer Advocacy
Lead the Customer Advocacy portfolio of strategic initiatives
Design and implement the Customer Advocacy Management Operating System (MOS)
Develop and lead enterprise analytics capabilities

Requirements

Bachelor’s degree

Skills

enterprise-wide transformation business operations strategy continuous improvement organizational effectiveness governance frameworks

Director, Customer Advocacy - Continuous Improvement and Partnerships

Director, Customer Advocacy - Continuous Improvement and Partnerships

Compensation

Responsibilities

Requirements

Skills

Benefits

India Branch Market Operations - Trade Confirmations Associate

Responsibilities

Requirements

Skills

Director, Customer Advocacy - Continuous Improvement and Partnerships

Compensation

Responsibilities

Requirements

Skills

Benefits