- Raleigh, North Carolina, United States
- $155K–$175K per year
- 5+ years
The Engagement Lead will represent the voice of the customer and drive the discovery, deployment, and maximum value realization of high‑quality VBP solutions that meet VBP customer, clinician, and consumer needs.
Compensation
The projected base salary for this position ranges from $155,000 - $175,000 depending on experience and qualifications. This role is also eligible for incentive compensation and a comprehensive benefits package, including wellness programs, retirement savings, and relocation support as applicable.
Responsibilities
- Collaborate with stakeholders to support the development, management and communication of the customer organization value‑based care vision, strategy and roadmap
- Organize and coordinate current state assessment at customer organization
- Oversee governance and deployment of a complex portfolio of VBP solutions at customer organization
- Work with all stakeholders to define and prioritize solution features and enhancements based on customer feedback, research, and business value
- Analyze data, customer insight, and performance trends to identify and report on opportunities for improved customer value realization
Requirements
- Bachelor's degree in computer science, Business Administration, Information Systems Management, Data Analytics, Engineering, Social Science, or related field
- Nice to have: experience leading change management initiatives
- Nice to have: training and communications
- Nice to have: strategy development and execution
- Nice to have: understanding of healthcare delivery systems