- Royal Palm Beach, Florida, United States
- On-site
- Full-time
- Competitive Pay
Managing inbound and outbound customer communication, setting appointments, and nurturing service leads.
Responsibilities
- Respond to internet, phone, and live chat inquiries promptly and professionally
- Make high-volume outbound calls to follow up on service leads
- Schedule and confirm sales appointments
- Maintain accurate records in the dealership CRM system
- Utilize phone scripts, email templates, and text messaging tools
Requirements
- Nice to have: Call center experience
- Nice to have: Automotive experience