Lead and mentor forecasting analysts, design and maintain forecasting models, drive capacity planning and workforce management for Canadian Operations.
Salary Range: 85,000/85 000 - 128,000/128 000
- Lead and mentor Forecasting Analysts
- Design, maintain, and refine forecasting models and resource plans
- Investigate business processes and create sophisticated models of business workflow and demand patterns
- Measure and forecast demand across multiple business units using a variety of forecasting techniques and statistical approaches
- Calculate optimal staffing levels and translate forecast volumes into comprehensive capacity models
- Bachelor's degree in Statistics, Operations Research, Computer Science, Software Engineering, Mathematics, Econometrics, or equivalent
- Nice to have: IEX
- Nice to have: Genesys
- Nice to have: Amazon Connect
- Nice to have: Pega
Manager Forecasting, Workforce ManagementSun Life Assurance Company of Canada · Montreal, Canada