- Bangkok, Bangkok, Thailand
- 5+ years
Design, develop, and deliver comprehensive training programs for store employees in the food and beverage sector.
Responsibilities
- Design and develop a comprehensive training framework for store employees, including tea baristas and store managers.
- Create training materials, manuals, and resources that are engaging and effective.
- Develop training programs covering customer service, product knowledge, operational procedures, and company policies.
- Conduct training sessions for new hires and ongoing training for existing employees using workshops, on-the-job training, e-learning, and role-playing.
- Evaluate the effectiveness of training programs and adjust to improve outcomes.
Requirements
- Bachelor's degree in Human Resources, Education, Business Administration, or a related field