- Greenbelt, Maryland, United States
- Hybrid
- 2+ years
Responsibilities
- Perform support duties related to the Card Processing Department in accordance with policies and procedures
- Research and resolve disputes, chargebacks, and fraud claims
- Provide support for internal phone queue
- Research problems independently for prompt resolution
- Adhere to federal, state, and regulatory requirements
Requirements
- High school diploma or equivalent (GED)
- Nice to have: Call Center experience
- Nice to have: knowledge of Visa DPS systems