- Phoenix, Arizona, United States
- 2+ years
The Lead Client Care Specialist serves as a primary point of contact for prospective and active clients, families, caregivers, referral sources, and community partners, coordinating admissions, care services, staffing, and compliance to ensure high-quality service delivery.
Responsibilities
- Conduct comprehensive assessments for Private Duty, ALTCS, VA, and other clients
- Develop service recommendations and assist with individualized care planning
- Complete admissions paperwork and required intake documentation
- Coordinate client onboarding and service implementation
- Conduct reassessments and updates as required by payer, regulatory, or agency requirements
Requirements
- Nice to have: experience conducting assessments
- Nice to have: experience with marketing
- Nice to have: referral development
- Nice to have: community outreach
- Nice to have: interviewing applicants