- Kitchener, Ontario, Canada +2 more
- Hybrid
- Full-time · Mid
- 2–5 years
Provide amazing customer and equipment support, from the depot and on-site, diagnosing electrical, mechanical, and software-related service issues for self-driving floor scrubbers.
Locations (3)
- Kitchener, Ontario, Canada
- Mid-Atlantic
- Vancouver, British Columbia, Canada
Responsibilities
- Provide amazing customer and equipment support, from the depot and on-site
- Build positive relationships with customers in person and communicate well through email, and phone conversations
- Diagnose issues or technical problems, including electrical, mechanical and software-related service issues
- Understand customer questions or concerns and make appropriate recommendations
- Create and maintain accurate records within internal systems