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Skip Tracing Specialist

OnPoint Community Credit Union · Posted Nov 6, 2026

Portland, Oregon, United States
competitive hourly pay
3+ years

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The Collections Skip Tracing Specialist locates hard‑to‑reach borrowers with delinquent accounts and supports late‑stage collection and recovery efforts through detailed investigative research.

Responsibilities

Conduct skip tracing using public records, proprietary databases, credit bureaus, and other investigative tools
Research and verify personal identifiers, addresses, place of employment, phone numbers, and third‑party contacts for members with delinquent accounts
Collaborate with collection specialists to provide updated location and contact information found through the skip‑tracing process
Document findings, actions, and results in the collections system accurately and in real time
Maintain strict compliance with FDCPA, GLBA, FCRA, CFPB and other federal/state regulations

Requirements

High School diploma or equivalent
Nice to have: Skip tracing
Nice to have: Investigations
Nice to have: Auto finance
Nice to have: Financial services

Skills

Collections Recovery Late‑stage delinquency workflows Fraud indicators

Recovery Agent (Collections Support 2)

Recovery Agent (Collections Support 2)

Compensation

Responsibilities

Requirements

Skills

Benefits

Skip Tracing Specialist

Responsibilities

Requirements

Skills

Benefits