The Service Solutions Digital & AI Intern will gain hands-on experience in workflow improvement, analytics, automation, digital products, and responsible AI within a real-world commercial vehicle business environment, working on a 12-week full-time summer internship.
Locations (7)
Lisle, Illinois, United States
Illinois, United States
Missouri, United States
New Jersey, United States
Ohio, United States
Texas, United States
Utah, United States
Compensation
The hourly pay range is $27–$32 per hour.
Responsibilities
Meet with stakeholders to understand workflows, document current processes, identify users and pain points, and translate business needs into clear requirements and measures
Explore business and operational data, evaluate current processes, and identify opportunities to reduce delay, rework, manual effort, or inconsistent decisions through analytics, automation, digital tools, or AI-assisted approaches
Collaborate with business and technical partners to develop a practical prototype, form, workflow, application enhancement, analysis, knowledge solution, or other digital improvement
Test digital solutions and validate analytical or AI-assisted outputs, identify issues, incorporate user feedback, and document quality checks and human-review steps while following approved-tool, security, and data-handling guidance
Support implementation and ongoing improvement by creating documentation, a runbook or standard operating procedure, training materials, a backlog, and clear next steps
Support key business KPIs, reporting, internal tools, short-term analyses, ad-hoc topics, operational special projects, and collaborate with Marketing, Planning, and Buying.
Responsibilities
Monitor key business KPIs and support reporting
Use internal tools day to day and help shape their development
Take on short-term analyses, ad-hoc topics, and operational special projects
Work closely with Marketing, Planning, and Buying to share insights and align on shared goals
Requirements
Completed degree in Business Administration, Business Development, E-Commerce, or a comparable business-related field