As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.
Responsibilities
Operates as first point of contact for members and guests entering resort
Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition.
Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
Provides various hair services and treatments that improve the guest’s overall sense of well-being and enhances the club experience.
Compensation
This position will be paid commissions between 35% and 70% depending on the product and the Team Member's Productivity. The weekly minimum pay for the position will be the applicable minimum wage per hour.
Responsibilities
Provides individualized hair services and treatments that meet the clients’ needs and expectations
Educates clients on LifeSpa and Salon products, services, and treatments to assist them in maintaining their style
Serves as an expert in hair analysis, maintenance regimens while staying current in style and technique
Promotes all LifeSpa and Salon products, services and treatments
Remains current on certifications and new trends in the industry
Requirements
High School Diploma or GED
Completed Cosmetology school
Nice to have: Experience as a stylist in a professional setting
A Quality Automation Engineer III responsible for quality control, designing, creating, and testing test automation solutions for complex commercial lending systems to ensure stability and integrity.
Responsibilities
Oversee, design, review, build, and deploy test automation solutions and framework for the most complex, interrelated systems to ensure the quality and stability of software applications
Lead the troubleshooting and triage of the most complex escalated system issues with project teams to identify the root causes, resolve issues, and implement process improvements
Guide and mentor other Test Automation Engineers to ensure that their test automation solutions and scripts align with Frost’s automation framework and industry standards
Collaborate with product management, project management, development teams, and business stakeholders to develop project, product, and testing objectives
Write and execute functional test cases as needed
Requirements
Bachelor’s degree in a technical field or equivalent experience
The Personal Banker I is the first point of contact for customers, providing coverage in both personal banking and teller services while building relationships and meeting performance standards.
Responsibilities
Providing coverage in both personal banking and teller services while meeting consumer banking performance standards
Educate and advise customers on deposits, loans and provide support for any service or account maintenance issues
Provide teller services, including deposits, payments, and check cashing in compliance with established bank policies and procedures
Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
Manage risk while actively practicing loss prevention
Lead and manage a team of Test Automation Engineers, driving the implementation and improvement of automation strategies to ensure high quality delivery.
Responsibilities
Oversee, coach, and train Test Automation Engineers
Lead implementation of automation strategies
Act as escalation point for complex automation issues
Identify solutions and tools to improve efficiency
Own automation and non‑functional testing strategies
Requirements
Bachelor’s degree in a technical field or equivalent experience
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