Maintaining and repairing wires that provide internet services from hub sites to connection points outside of customers' homes. Monitoring and reporting signal leakages and repairs.
Responsibilities
Maintaining and repairing the wires that provide internet services from hub sites to the connection points outside of the customer’s home
Monitor and report signal leakages and repairs as required
Provide 24/7 coverage, day and night
Ensure network is working optimally in collaboration with Construction teams
Work in all weather conditions including rain, sleet or snow
Field Technician VI responsible for complex installations and troubleshooting for large enterprise clients, ensuring system reliability and providing advanced technical support.
Responsibilities
Surveying, installing, and maintaining complex network products for large enterprises
Engage with business and residential customers to provide exceptional service
Implement large multi-site projects
Configure edge devices
Provide field support for optical connections
Requirements
High School diploma
GED
equivalent work experience
Nice to have: Understanding of Spectrum products and services
Nice to have: NCTI Master Technician Certification
Field Technician installing and repairing services and educating customers on their use.
Compensation
Earn $22.00/hour, with the potential to increase your pay through our self-progression program. Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work.
Responsibilities
Installing and repairing services
Educating customers on their use
Solving technical challenges
Working outdoors
Building relationships with colleagues and customers