Provide front‑line technical and business support for Citi’s Prime Finance Application stack, driving stability, efficiency, and service improvement across trading, sales, middle office and operations.
Responsibilities
Provide direct user support for critical Prime Applications
Support all Prime business issues
Develop, maintain and enhance monitoring solutions
Manage requests from the central ticketing queue during core business hours
Ensure platform operational during all business hours
Requirements
Bachelor’s/University degree or equivalent experience
Provide front‑line technical and business support for Citi’s Prime Finance Application stack, ensuring stability, efficiency, and service improvement across global business units.
Responsibilities
Provide direct user support for critical Prime Applications
Support all Prime business issues
Develop, maintain and enhance monitoring solutions
Manage requests from the central ticketing queue during core business hours
Ensure platform operational during all business hours
Requirements
Bachelor’s/University degree or equivalent experience
