Provide front‑line technical and business support for Citi’s Prime Finance Application stack, ensuring stability, efficiency, and service improvement across global business units.
Responsibilities
Provide direct user support for critical Prime Applications
Support all Prime business issues
Develop, maintain and enhance monitoring solutions
Manage requests from the central ticketing queue during core business hours
Ensure platform operational during all business hours
Requirements
Bachelor’s/University degree or equivalent experience
Provide technical and business support for Citi’s Prime Finance Application stack, ensuring stability, efficiency, and effective improvements across global teams.
Compensation
competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
Responsibilities
Provide direct user support for critical Prime Applications
Provide support for all Prime business issues
Develop, maintain and enhance monitoring solutions
Handle all incoming business requests during core business hours
Ensure platform operational during all business hours
Requirements
Bachelor’s/University degree or equivalent experience