The Swing Driver will safely operate one or more vehicle types including Front End, Roll Off, Residential and other trucks utilizing various collection methods to service customers in a safe and efficient manner.
Compensation
Pay: $22-$25/hour
Responsibilities
Route Operations & Collection: Safely operate roll-off truck and equipment to collect and transport waste from customer sites to disposal facilities while maintaining route efficiency standards.
Inspections & Safety: Perform daily pre-/post-trip vehicle inspections, report maintenance issues immediately, and follow all safety protocols, rules, and required PPE guidelines.
Documentation & Cleanliness: Complete daily route sheets and truck reports accurately, maintain vehicle interior/exterior cleanliness, and report pickup hazards or incidents promptly.
Professionalism: Represent the company professionally with customers and the public, attend safety meetings, and work overtime as needed.
Promote, sell, increase, and preserve waste processing, vacuum truck services, and hazardous waste removal services to businesses and industrial establishments across assigned territories.
Responsibilities
Aggressively solicit lines of business from current and prospective customers
Penetrate new and existing market areas to grow sales and market share
Compile and manage prospective customer lists in the sales funnel
Act as a primary liaison for large accounts, municipal, and governmental sector business
Maintain in-depth knowledge of hazardous waste regulations (e.g., RCRA, TSCA)
Requirements
Bachelor’s degree from a four-year college or university (or equivalent combination of education and experience)
Nice to have: Experience in environmental waste industry
Ensure on-site operations are conducted in accordance with corporate policies and procedures, within permit conditions and to customer specifications with a significant focus on health and safety
Supervise daily operations and provide leadership to the operating team
Lead, motivate and develop direct reports utilizing Annual Performance Reviews, Job Task Observations and Hazard Assessments to reinforce or correct specific behaviors
Evaluate and prioritize incoming work notifications and ensure that all scheduled work is completed in the allocated time
Maintain and implement facility standard operating procedures (SOP’s)
Requirements
Post-secondary education in an Technical, Environmental or Chemical program
The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner.
Responsibilities
Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web.
Communicate clearly and concisely with on-the-road employees to give instructions and assistance.
Answer incoming and make outgoing customer telephone calls.
Receive and resolve, within established guidelines, customer questions and concerns.
Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems relating to operations and coordinate with sales.
Dispatch and coordinate service operations, communicate with drivers and customers, manage ticketing and route optimization using GFL proprietary software.
Responsibilities
Schedule service and satisfy customer needs
Dispatch calls to routes based on driver location
Perform driver check‑ins at day’s end
Collect and review route sheets
Coordinate with other departments to resolve service issues