As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise can help customers find the products they need and encourage them to transform a great project idea into reality.
Compensation
Pay Range: $19.00 - $19.80 per hour
Responsibilities
Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
If in the Pro Department, focus on external accounts and outside sales and services
Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
Requirements
High School Diploma or GED
Nice to have: Completing customer sales orders
Nice to have: Promoting product related services and plans
Nice to have: Designing customized products using 20/20 or Computer-Aided Design System
The Operations Assistant Store Manager leads a team of associates to ensure exceptional customer service in a clean, safe, and well-stocked store, accountable for achieving sales and margin goals while driving operational efficiencies.
Compensation
$62,000.00 - $104,000.00 annually
Responsibilities
Anticipating customer flow and work demand and redirecting efforts and schedules to ensure proper coverage
Planning for spikes in sales and ensuring the store has the in-stock position to support the demand
Conducting safety walks, monitoring use of store power equipment, and coaching associates around safe work practices
Collaborating with peers on the store leadership team to assess customer needs and develop service, sales, and operational objectives
Requirements
Bachelor's degree
Certification
Nice to have: Retail store freight flow logistics
Nice to have: Home improvement retail sector knowledge
Nice to have: Knowledge of interior/exterior product categories (flooring, cabinets, millwork, building materials, appliances, home décor, lighting, plumbing)
A key connection point between Merchandising and Store Operations, responsible for building eye-catching displays and implementing strategies to showcase in-demand products in Lowe's stores.
Compensation
Pay Range: $15.00 - $15.70 per hour
Responsibilities
Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasks
Verify buyback items and ensure they are pulled, prepped, and ready for shipping
Update/validate wayfinding and product location signage, as well as digital maintenance of this information throughout the store
Confirm product pricing information is clearly visible and replace any missing price labels
Help drive add-on sales by staging clearance products, sorting products in proper locations, and ensuring displays are placed appropriately throughout the store
Requirements
Nice to have: Lowe's sales floor experience
Nice to have: Product merchandising tasks (reading planograms, setting up/tearing down displays)
Nice to have: Operating power equipment (lifts, order pickers)
As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's, assisting them with home improvement challenges in the Inside Lawn & Garden department.
Compensation
Pay Range: $17.13 - $17.70 per hour
Responsibilities
Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
Assist customers with locating and handling merchandise
Down stock merchandise by looking for empty areas on shelves and replenishing supplies
Process orders and deliveries accurately so customers receive merchandise as expected and on time
Cross-functionally train in other areas of the store to help deliver the best customer service
Requirements
6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
As a Receiver/Stocker, you help keep the store clean, safe, and ready for customers by accurately receiving freight, stocking shelves, and organizing merchandise and top stock.
Compensation
Pay Range: $15.00 - $16.20 per hour
Responsibilities
Unload deliveries and handle equipment and hazardous materials safely
Stock merchandise by unloading freight, down-stocking, organizing shelves, and setting up pallets
Support store operations by verifying deliveries, completing dock prep, and using equipment like pallet jacks and forklifts
Maintain a safe, clean environment by following proper procedures for hazardous materials, equipment use, and housekeeping
Operate store equipment including scanners, Zebra phones, balers, and other tools as needed
Sales Specialist in the Appliances department, engaging customers, providing product expertise, and closing sales.
Compensation
Pay Range: $16.50 - $17.85 per hour
Responsibilities
Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
If in the Pro Department, focus on external accounts and outside sales and services
Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
Requirements
High School Diploma or GED
Nice to have: experience in completing customer sales orders
Nice to have: experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
Nice to have: experience designing customized products for customers using 20/20 or Computer-Aided Design System
Nice to have: professional certification related to the department being considered
Sales Floor Dept Supervisor - Pro Services-Building Materials
Lead and enable a team of associates to deliver the best possible customer experience in the store, including coaching, training, and managing performance.
Compensation
Pay Range: $25.20 - $26.25 per hour
Responsibilities
Provide resources and tools to support associates in delivering customer service.
Assist with down stocking and area recovery and provide input into merchandising decisions.
Monitor use of store power equipment and coach employees on safe behaviors and lifting techniques.
Lead and enable a team of associates to deliver the best possible customer experience in the store.
Coach and train associates, delegate, follow-up on daily tasks, manage performance, and ensure adequate department coverage.
Requirements
High School Diploma or equivalent
Nice to have: Retail customer service experience
Nice to have: Experience supporting the unique needs of Pro customers
Nice to have: Leadership role with direct report responsibility
Nice to have: Experience in the home improvement retail sector
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