Investigator, Complaints and Practice Investigations
College of Physicians and Surgeons of British Columbia · Posted Nov 9, 2026
- Vancouver, British Columbia, Canada
- Hybrid
- Full-time
- CA$73K–CA$91K per year
- 5+ years
Investigate clinical and conduct complaint matters under the Health Professions and Occupations Act, collaborating with case administrators and department managers.
Compensation
The compensation range for this position is $72,827 to $91,034 per year.
Responsibilities
- Create investigative plans for Investigation Committee cases
- Review responses and documents during investigations
- Ensure investigation files are complete and organized
- Review licensee files for prior complaint matters
- Contact non-licensee complaint parties
Skills
investigative capacityknowledge of CPSBC practice standardsunderstanding of Health Professions and Occupations ActBC Family Law ActBC Health Care (Consent) ActCare Facility (Admission) Acttrauma-informed interviewsdecision writinglegal and medical terminologyadministrative law principlesprocedural fairnessverbal and written communicationMicrosoft Office suitedatabase usecritical thinkinganalytical skillsproblem-solvingindependenceteamworkprofessional demeanorinitiativegood judgmentconfidentiality
Benefits
- Hybrid work-from-home/in-office model
- Personal and professional growth opportunities
- Comprehensive benefits package