As a Product Guide III at Rivian, you are the face of the brand, cultivating strong connections with our community through memorable and engaging experiences.
Compensation
The hourly range for this role is $23.41 to $26.79 for Los Angeles based applicants.
Responsibilities
Welcome, engage, and educate customers, providing a positive and inclusive experience for everyone who visits; ensuring their needs are met, and their expectations are exceeded.
Responsible for achieving key performance indicators such as leads captured, lead capture rate, lead-to-drive rate, sales orders influenced, and customer experience (NPS & survey results).
Engage with Rivian customers and identify the unique needs to create an individualized experience including demonstration drives and customer deliveries.
Demonstrate a commitment to achieving commercial business objectives and supporting brand initiatives, including demand generation, lead generation, product deep-dives, gear demos, trip planning, food and beverage offerings, and community events.
Maintain a strong knowledge of all tools, including POS (Point of Sale) and CRM (Customer Relationship Management) and actively leverage these platforms to generate leads and enhance customer experience.
Requirements
High School Diploma
GED
other recognized high school equivalency credential
As a Product Guide III at Rivian, you are the face of the brand, cultivating strong connections with our community through memorable and engaging experiences.
Compensation
The hourly range for this role is $21.39 to $23.75 for Florida based applicants.
Responsibilities
Welcome, engage, and educate customers
Achieve key performance indicators such as leads captured
Engage with Rivian customers and identify unique needs
Demonstrate commitment to commercial business objectives
Maintain strong knowledge of all tools including POS and CRM
The Assistant Store Manager (ASM) supports customers through real financial needs while gaining hands-on experience running a store, developing leadership through account management, customer outreach, and risk management.
Compensation
$16.00 per hour
Responsibilities
Maximize customer success by offering financial services that fit their needs
Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products
Complete daily call campaigns to market services, build new business, and nurture customer relationships
Oversee account management and recovery processes, including collection calls
Maintain customer information in the point of sale (POS) system
Requirements
High school diploma or equivalent
Nice to have: Management experience in retail, convenience store, grocery, finance, or service
Assist in managing a retail store, providing financial services, and leading staff to meet performance goals.
Compensation
The hourly wage for the position is $16.00 per hour.
Responsibilities
Maximize customer success by offering financial services that fit their needs.
Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
Maintain customer information in the point of sale (POS) system with accuracy and integrity.
As a Sales Advisor IV, you will be an integral member of our field sales organization, building relationships with prospective customers and expanding the Rivian community.
Compensation
The salary range for this role is $43,500 to $57,670 for Bay Area based applicants.
Responsibilities
Consistently achieve or exceed monthly and quarterly sales targets and other key performance indicators such as demo drive volume, pipeline management, sales conversion, take rate on trade‑ins and financial solutions, customer satisfaction and NPS.
Ensure customer experience at your location(s) is best‑in‑class: authentic, engaging, educational and aligned with Rivian’s core values and culture.
Engage and qualify Rivian customers and identify their unique needs to create personalized and memorable experiences that drive conversion and customer satisfaction.
Maintain and share your in-depth knowledge of our products and services, features and benefits, and community stories to effectively guide customers in their decision‑making process when considering Rivian.
Build and manage a healthy sales pipeline by establishing positive, long‑term relationships with customers via high touch, responsive service.
Requirements
High School Diploma
GED
Nice to have: 4+ years experience in Sales, Retail, Hospitality or similar fields
Nice to have: Automotive experience
Assistant Store Manager
Community Choice Financial Family of Brands · Posted Nov 9, 2026
As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands‑on experience running a store.
Compensation
The hourly wage for the position is $16.00 per hour.
Responsibilities
Maximize customer success by offering financial services that fit their needs.
Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
Maintain customer information in the point of sale (POS) system with accuracy and integrity.
Requirements
High school diploma or equivalent
Nice to have: Management experience in retail, convenience store, grocery, finance, service, or related industries
Nice to have: Experience in check cashing, document verification, money order processing
Support customers through real financial needs while gaining hands‑on experience running a store.
Compensation
The hourly wage for the position is $16.00 per hour.
Responsibilities
Maximize customer success by offering financial services that fit their needs
Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products
Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty
Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts
Maintain customer information in the point of sale (POS) system with accuracy and integrity
Requirements
High school diploma or equivalent
Nice to have: management experience in retail, convenience store, grocery, finance, service
The Sr. Field Service Engineer acts as the technical bridge between real-world vehicle usage and Rivian’s engineering and product development teams.
Locations (3)
Chelsea, Massachusetts, United States
California, United States
Nevada, United States
Compensation
The salary range for this role is USD 79,700- 99,600 for New Hampshire based applicants, USD 87,300-109,100 for Massachusetts and Connecticut based applicants and USD 94,900-118,600 for New York based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs.
Responsibilities
Act as a field product expert across Rivian’s vehicle platforms (HV Battery, Drive Units, Infotainment, ADAS, Chassis Systems, etc.)
Assistant Store Manager
Community Choice Financial Family of Brands · Posted Nov 9, 2026
Lead structured field investigations for early-life failures, durability issues, and emergent customer trends.
Partner with Field Service Technicians and Service Engineering to deliver advanced diagnostics, while capturing field learnings for upstream product corrections.
Drive root cause analysis efforts using formal methodologies (5-Whys, Fishbone, Fault Tree) and close quality loops with Engineering and Reliability teams.
Develop rapid diagnostic and repair plans that prioritize customer uptime and serviceability, including software and hardware solutions.
Requirements
Bachelor’s or Master’s Degree in Mechanical Engineering
Bachelor’s or Master’s Degree in Electrical Engineering
Bachelor’s or Master’s Degree in Automotive Engineering
Product Guide III (Part-time) - Venice ShowroomNewRivian Automotive · Venice, US
Assistant Store ManagerNewCommunity Choice Financial Family of Brands · Memphis, US