Oversee and refine data platform and operational processes, ensuring high availability and performance of data pipelines.
Respond to incidents using defined support processes; assess post-incident learnings and drive preventive actions.
Requirements
BS/BA degree in information technology, information systems, business management, business analytics, business administration or a directly related field from an accredited college or university
Hands‑on engineering role focused on designing, building, deploying, and improving automation, integrations, software, and AI‑enabled solutions that reduce avoidable support demand and employee effort.
Locations (3)
Center Valley, Pennsylvania, United States
Las Vegas, Nevada, United States
Toronto, Canada
Responsibilities
Partner with the VP and Support subject‑matter experts to translate prioritized contact reduction opportunities into clear technical requirements and solution options.
Validate feasibility using contact data, workflow observations, system behavior, and operational metrics; challenge assumptions when opportunities differ in practice from initial expectations.
Determine the simplest and most reliable intervention across software, integrations, workflow automation, self‑service, and AI, including recommending alternatives when automation is not the appropriate solution.
The DevOps Engineer, AI Platform is responsible for automating, deploying, and operating the infrastructure and delivery pipelines that support STACK’s enterprise AI platform on Azure. This is a hands-on engineering role focused on build and run — not oversight.
Compensation
$128,260.00 - $146,017.59
Responsibilities
Build, maintain, and version infrastructure-as-code modules for Azure environments using Terraform, Bicep, or ARM
Automate provisioning of AI platform components — Azure AI Foundry, Azure OpenAI Service, Azure AI Search, Cosmos DB, ADLS Gen2, and Databricks
Maintain environment parity across development, test, and production
Implement and enforce tagging, naming, and resource organization standards
Automate routine platform operations — patching, certificate rotation, key and secret rotation, backup validation, and disaster recovery testing
Requirements
Bachelor's degree in Computer Science
Information Technology
Engineering
Nice to have: Microsoft Certified: DevOps Engineer Expert (AZ-400)
Building enough AI platforms to automate document-intensive review workflows, focusing on the user-facing layer, analytics engineering, and data product development.
Responsibilities
Reviewer Workbench & application engineering
Build reviewer-facing application — triage incoming documents, accept or override AI recommendations, annotate decisions
Design UI/UX patterns that match how reviewers actually work
Capture feedback to train models and refine rule packs
Ensure application performance at scale for high document volumes
Requirements
Bachelor's degree in Computer Science, Engineering, or related field
Nice to have: Power BI Data Analyst Associate certification
Nice to have: Databricks Data Analyst Associate certification