This position supports accounts payable operations by processing vendor invoices and managing payment activities. The role also supports daily accounting operations through account reconciliations and discrepancy resolution.
Responsibilities
Process vendor invoices; match invoices to purchase orders and receiving records; research and resolve discrepancies.
Assist with vendor setup and maintenance, statement reconciliation, and payment inquiries.
Process ACH payments and checks in accordance with established internal controls.
Reconcile company credit card statements and bank statements. Investigate discrepancies and obtain missing documentation for these reconciliations.
Support vendor returns, credits, rebates and related account research.
Requirements
Associate’s degree in accounting/business/bookkeeping
Nice to have: previous accounts payable experience
Nice to have: bookkeeping experience
Nice to have: accounting experience
Nice to have: working knowledge of basic accounting principles
The Bilingual Customer Service Representative supports customers in English and French by accurately processing orders and credit requests and resolving questions about orders, delivery, and products.
Compensation
$50,000-$60,000 CAD per year
Responsibilities
Process customer orders accurately and efficiently, ensuring compliance with customer-specific requests, special order requirements, and management-approved conditions.
Review and process approved customer credit requests, including annual returns, shipping error claims, pricing discrepancies, and other miscellaneous credit requests.
Manage and respond to customer inquiries and requests, including inventory availability, order status updates, competitive interchanges, and other product-related questions.
Investigate and resolve order and delivery-related issues, including shipment tracking, delivery date confirmations, short shipments, order discrepancies, and special discount claims.
Prepare and process credit notes and supporting documentation as required.
Requirements
Nice to have: Technical product and catalogue application knowledge
Supports strategy, data, and performance of assigned product lines, managing internal system change workflows and leading the New Part Introduction process from setup through launch.
Responsibilities
Manage the workflow process for internal system change requirements for the product line.
Track key performance indicators (KPIs) for product lines monthly.
Aid in developing and executing strategy for assigned product lines in line with the product, marketing, and sales plans.
Support the planning, organization, and control of data for all product lines, including sales, packaging, cross-reference, and pricing data, to meet marketing, sales, and corporate growth objectives.
Lead the New Part Introduction process, collaborating with manufacturing, warehousing, finance, IT, customer service, inventory planning, purchasing, and sales teams to launch new parts to market.
Requirements
Bachelor’s degree in Marketing or equivalent experience
Nice to have: Experience with SAP or a similar ERP system
Loading, unloading, sorting, picking, stocking, staging, and transportation of goods.
Load and unload materials to and from designated storage area, such as racks, shelves, or vehicles. Stack or pile materials, such as boxes or pallets as well as shipping trucks.
Install protective devices, such as bracing, padding, or strapping, to prevent shifting or damage to items being transported.
Process paperwork necessary for order completion.
Verify computations against physical count of stock – Cycle Counting.
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